"I always evaluate a business based on customer service, and the service I receive from Maisie Dunbar Spa Lounge is unsurpassed! To say the least, I have had so very many different treatments and not one was less than excellent!!"
"I have been a client of Maisie Dunbar for approximately 22 years. I first started going to her when she was working in Alanni’s Hair Salon. I have seen Maisie Dunbar Spa Lounge change and grow over the years.
Maisie is a very qualified and professional Nail Technician. Her Salon is always very neat and clean. She wants everything in order so as to make the environment comfortable for the guests. Sanitation is among one of the things that I admire in her salon. Each client has her/his own manicure/pedicure supplies in an envelope. This is such a great service to the guests for maintaining health concerns.
Additionally, when you enter the Salon, you are always greeted by a staff member who offers you a beverage or a warm or cold neck relaxer. The atmosphere makes you feel so very relaxed. I have watched Maisie employ and train high school students to become great Nail Technicians. I remember when Nancy first came on board many years ago and now, she is quite a Nail Technician.
If you really want a treat, get your eyebrows or waxing down while lying on a heated bed. For someone like me who is not quite ready to leave that comfort zone when she is finished, she brings in the lotion to complete my manicure hand massage while I continue to lay there. This is “REAL SERVICE”.
I am a firm believer in quality service. Knowing that sanitation is a top priority in Maisie’s Salon, I feel confident in knowing that the condition of my hands is safe and I do not have to be concerned about “health” issues with my nails.
Maisie, thank you for taking care of me all of these years. I appreciate the “excellent service” that you provide to each guest."
-Joyce A. Collier
Colliers Financial Consulting
Hello Maisie! Just wanted to let u know I go around bragging telling people that you are my mentor. You are to me what Russell Simmons is to Hip Hop,an industry Icon! You've paved the way for so many of us. When I get ready to throw in the towel I always find hope in a Facebook stat u've posted or an article of you in a magazine. I'll never forget how you took time out of your busy schedule to CALL me and give excellent encouraging advice on how to grow and maintain my business in the midst of the economy and discount nail salons. I've found a new excitment for the business thanks to you. In the future I'd like to participate in trade shows and attend more educational workshops. Please continue to send info on how I can get involved. Thank you so much and may GOD continue to bless you as you have been a blessing to so many of u!
Tonya D. Williams, Owner/Nail Therapist
Cuticle Couture' Detroit Michigan
"I have been a loyal client at Maisie Dunbar Spa Lounge since they opened and there is no better place to relax, this is by far my favorite place to go when I need to relax and unwind. From the moment you walk through the front door you can feel the stress melt away. I am a regular guest and utilize the spa's skincare and nail services. I have full confidence that the products I am using from the spa are the top products in the market and I am even more confident that Maisie and her staff are the best in the industry. From the time you walk in the door until you leave, you will enjoy every minute of being pampered. No detail is overlooked, from the beautiful decor, soft music, comfortable surroundings and attentive, professional staff. The staff there truly goes above and beyond your typical spa expectations. The calmness that comes over you as soon as you enter is unique to this spa. The extensive menu, personalized service and attention to detail kept me coming back again and again. An added asset is the fact that the products used there have been carefully researched and that only natural and safe ingredients are used and sold. "
I hope this note reaches you at your best. I just wanted to drop you a line to tell you how much I appreciated your time and attention at the Essence photo shoot on Tuesday! You're kind personality and professionalism are high above the bar and I'm very happy to see a Sistah doing great things in and for her community.
You left me very inspired to do greater things for myself and my career. You expressed such genuine concern for me taking better care of myself on a regular basis and I intend to take that advice! I look forward to visiting your spa next month when I'm in the DMV area. By the way, the website is phenomenal. Keep inspiring!"
"You are commended for providing such a wonderful, satisfying, enjoyable experience. The facility, as well as you and your assistants, was most efficient and accommodating. We have already begun to promote your business. Stay tuned for the stamped!"
-Mazie Green Holland
Winner Top 100 MBE
The Top 100 MBE awards were created to recognize those enterprising women and minority entrepreneurs that fuel this nation's economy through their innovation, sacrifices, and dedication.